Terms and Conditions
Effective January 1, 2026
Optimum Oxnard Concrete Company, oxnardconcretecompany.com, hi@oxnardconcretecompany.com
Agreeing to these terms
These terms cover your use of the Optimum Oxnard Concrete Company website and any concrete work you hire us to do. When you use the site, ask for an estimate or schedule work with us, you agree to them, so please don't use the site or book work if you don't.
In these terms, "we," "us" and "our" mean Optimum Oxnard Concrete Company, and "you" means the person using the site or hiring us. If your signed estimate or agreement says something different from these terms, the signed document controls for that job.
What we do
We're a concrete contractor in Oxnard, CA, and we build driveways, patios, sidewalks, steps, garage floors, pool decks, retaining walls, footings and foundations for homes and businesses in Oxnard and the cities around it. You can read more about our crew on our About page.
The service descriptions on our home page and elsewhere on the site are general information, not a promise that a certain service fits your property. The work we do on your job is the work written in your estimate or agreement.
Estimates and pricing
Our estimates are free, done in person and come with no obligation. We look at the site first because the price of concrete work depends on things we have to see, like the size and thickness of the slab, how much old concrete comes out, the soil underneath, access for trucks and the finish you choose.
An estimate is based on what we can see before work starts. If we dig out and find something hidden, such as soft or wet subgrade, which is the soil the slab sits on, buried debris, old footings or large roots, we'll stop, show you and get your approval before doing extra work that changes the price.
Prices mentioned on the phone, by message or on this site aren't an offer until they're in a written estimate. An estimate holds for the period written on it, because material costs can change after that. Your estimate also says whether permits and related fees are included and who is responsible for them.
Scheduling, weather and your part of the job
We give you a start date when you accept the estimate, but it's a target and not a guarantee, because rain, heat, wind, supplier delays, inspections or problems found once the ground is open can push a pour back. When that happens, we'll tell you as soon as we know and reschedule at the first workable date, and we aren't responsible for delays outside our control.
Before we arrive, please clear the work area, move vehicles and belongings, and tell us about sprinkler lines, private utility lines and anything else buried on your property. After the pour, keep people, pets and vehicles off the new concrete during curing, the waiting time while it hardens and gains strength, until the dates we give you for walking and driving on it.
Cancelling or changing a job
You can cancel before work starts by calling (805) 342-2850 or reaching us through our contact page. If we've already ordered materials, booked a concrete delivery or started site work, you're responsible for those costs as your written agreement describes.
Changes after you accept the estimate need to be agreed in writing, because they can change both the price and the schedule. We may pause, reschedule or cancel a job if the site isn't safe, conditions are very different from what we were told or the agreement isn't being followed. Nothing in these terms takes away any cancellation rights you have under California law.
Payment
Payment terms, including any deposit and when the balance is due, are written in your estimate or agreement. Unless it says otherwise, the balance is due when the work is complete.
If a payment is late, we may pause remaining work until it's settled, and you're responsible for reasonable collection costs where the law allows.
Our work and what we warrant
We're licensed and fully insured, and we stand behind our work. If something about it doesn't look right, call us and we'll come out and look at it. Any written warranty for your job is in your agreement, and beyond that, to the extent the law allows, our work and this website are provided without other warranties, express or implied.
Concrete shrinks as it dries, so nearly every slab develops some cracks. We cut control joints, grooves that give the slab a planned place to crack, so most cracks follow those lines, but hairline cracks, slight color differences between pours and small surface variations are normal and aren't defects.
A warranty doesn't cover damage from loads heavier than the slab was built for, harsh chemicals, soil movement, tree roots, drainage changes made by others, ignoring the curing and care instructions we give you, or work done by someone else.
Limits on our liability
To the fullest extent the law allows, we aren't liable for indirect, incidental or consequential damages, and our total liability for any job is limited to the amount you paid us for that job.
We take reasonable care on every site, but we aren't responsible for damage to underground lines, pipes or sprinklers you didn't tell us about, or for normal wear to lawns and landscaping where trucks and equipment have to pass. Nothing here limits liability that can't be limited under California law.
Using this website
The information on this site is general and may change without notice, and we don't promise it's complete or current for your project. Sending a message through our contact form doesn't create an agreement until we've given you a written estimate and you've accepted it.
Links to outside websites are there for convenience, and we aren't responsible for their content.
Working out a disagreement
If you're unhappy with something, call us first, because most problems get fixed fastest with a site visit and a conversation. If that doesn't settle it, either of us can give the other written notice describing the problem, and we'll both try in good faith to resolve it before going further.
If it's still not resolved, either of us may take it to small claims court or to another court with authority over the matter in Ventura County, California.
California law applies
These terms and any work we do are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time, and the current version is always the one posted on this page. Changes don't affect a signed agreement already in place for your job.
If you have questions about these terms, call (805) 342-2850 or use our contact page. We answer Monday through Friday from 6 AM to 9 PM and Saturday and Sunday from 8 AM to 10 PM.